Frequently Asked Questions

Below you’ll find answers to common questions from employers, families, and providers about our turnkey childcare intermediary model, tax credits, and how we help solve Pennsylvania’s childcare crisis.

For Employers

  • We act as a turnkey intermediary, pooling employer demand, partnering with DHS-licensed providers, managing enrollment and payments, and handling all tax credit documentation. This makes it easy and cost-effective for employers of any size to offer high-impact childcare benefits.

  • Employers can access the enhanced federal Section 45F credit (40–50% of qualified expenses) and the Pennsylvania Employer Child Care Contribution Tax Credit (30%). These can be stacked for a 70–80% effective subsidy, making childcare benefits nearly cost-neutral for many employers.

  • No! Our pooled model allows small and medium-sized businesses to join together for group purchasing power and access the same benefits as large employers.

  • We prepare all required IRS and state forms, with CPA review for accuracy and audit readiness.

  • Yes, employees can continue receiving care at their existing provider, even if that provider is outside our network. We work with employers and families to ensure they can access the benefits and credits available, regardless of provider choice.

For Families

  • By combining employer contributions, federal and state tax credits, and our intermediary model, families can see annual childcare costs drop from 13,000–15,000 to as low as ~$1,800 per child in modeled scenarios.

  • Yes! We partner with a network of DHS-licensed centers and home-based providers, giving families access to high-quality, vetted options.

  • Yes, employees can continue receiving care at their existing provider, even if that provider is outside our network. We work with employers and families to ensure you can access the benefits and credits available, regardless of your provider choice.

  • We provide guidance and documentation for the federal Child and Dependent Care Tax Credit (CDCTC) and Pennsylvania’s 100% match, making it easy to claim your benefits.

For Providers

  • Providers receive guaranteed, predictable revenue, faster enrollment, no-cost marketing, and support for expansion and facility development—all at no cost to the provider.

  • We partner exclusively with DHS-licensed providers. For new facilities or home-based providers, we offer support to meet or exceed all quality and licensing standards.

  • No. All intermediary services are provided at no cost to childcare centers, family group homes, churches, or nonprofits.

General

  • Yes. The enhanced federal Section 45F credit and Pennsylvania’s employer credit are permanent, with no sunset date. The Pennsylvania CDCTC match is in effect for 2026 and may be extended.

  • Our current model is focused on Pennsylvania, but we are exploring opportunities to expand. Contact us to discuss your needs. We’re here to help.

  • Email us at info@careconnectpartners.org or use our website contact form to schedule a consultation.

STILL HAVE QUESTIONS?

We’re here to help! Reach out to our team for personalized support and guidance.